1 — Data we collect
- Account data: name, email, optional phone, and password stored as an irreversible cryptographic hash.
- Usage data: sign-in logs, pages visited, language preference — to operate and improve the platform.
- Transaction data: purchases, order numbers and download-link records — for contractual and accounting obligations and to protect links from abuse.
2 — Why we process it
- Contract performance: your account, purchases, and requested services.
- Legal obligations: invoices and financial records for statutory retention periods.
- Legitimate interest: platform security, fraud prevention, service improvement.
- Consent: marketing messages — separately opted-in and revocable anytime.
3 — Processors acting on our behalf
We use trusted providers under contractual safeguards: our payment provider (Stripe) — we never see your card details, our email provider (Amazon SES), and cloud hosting/storage providers.
We do not sell your data, and share it only as needed to operate the platform or under legal obligation.
4 — Your rights
- Access and export a readable copy of your data.
- Correct inaccurate data from your account or by request.
- Delete your account: your identity is anonymized, while financial records remain for mandatory statutory periods.
- Withdraw marketing consent anytime.
- Complain to your local data protection authority.
5 — Retention
We keep data while your account exists and as needed for the stated purposes. Service uploads are deletable after completion per retention settings; financial records follow commercial-law periods (up to ten years).
6 — Security
- Encryption in transit (TLS) and for sensitive secrets at rest (AES-256).
- Least-privilege access controls; mandatory two-factor authentication for staff.
- An immutable audit log of every administrative action touching data.
- In case of an incident affecting personal data, we notify authorities and affected users per applicable requirements.
7 — Cookies
We use essential cookies for sessions and language preference. Any future analytics or marketing use will be presented with clear choices before activation.
8 — Contact
Privacy requests: [email protected].