Loyalty Programs & Customer Retention
Choose a loyalty program type and tool at a known cost in riyals, calculate its impact on your margin before launch, and measure the number of returning customers every month.
- This kit is part of the Customers bundle — save SAR 287
4 kits for SAR 659 instead of SAR 946.
- The complete library includes every kit — save SAR 9,148
53 kits for SAR 3,999 instead of SAR 13,147.
- Delivery
- A download link by email and in "My purchases" right after payment, valid for 7 days and 5 downloads; request a new one any time.
- Updates
- Updates to the kit are free for buyers; download the new version through the same link or from "My purchases".
- Files
- In Arabic: guides in Word and PDF, a presentation in PowerPoint and PDF, Excel tools, and a sources file with verification dates.
- Support
- If a file is corrupt or does not match its description we fix or replace it
| Bundle | Customers |
|---|---|
| Files | 17 |
| Presentation slides | 38 |
| Format | ZIP |
| Download size | 15.2 MB |
| Version | 1.0 |
| Last updated | 2026-10-19 |
Customers buy once and do not come back. You hear about loyalty programs but cannot tell whether they will earn you money or eat into your margin, and you may announce a draw or prize without knowing it needs a license.
The kit explains seven types of loyalty programs and who each suits, what the law says about licensing discounts and competitions, VAT on rewards, and member consent for messages. It includes two calculators, one for program cost and margin impact and one for retention rate and customer lifetime value, and a decision model comparing eight tools, including Salla loyalty, Zid points and a paper stamp card. You also get a terms and conditions template, 18 ready messages, a printable stamp card and a members and points log, with a 4-week pilot before full launch.
All files in this kit are in Arabic and tailored to the Saudi market.
Details
- Files: 17
- Presentation slides: 38
- Download size: 15.2 MB (ZIP)
- Version: 1.0, last updated 2026-10-19
- Delivery: a secure download link by email and in "My purchases" right after payment; future updates are free.