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53 kits in 9 bundles. Each kit is a ZIP file with guides, a presentation, Excel tools and a sources file. Buy a kit on its own, its bundle, or the complete library.

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4 kits

The whole bundle for SAR 659 instead of SAR 946. Save SAR 287

  • Sales & Customer Relationship Management (CRM) kit cover
    Sales & Customer Relationship Management (CRM)

    Build a clear seven-stage sales pipeline, choose a CRM at a known cost in riyals, issue correct quotations, and follow up with customers using ready scripts until the deal closes.

    14 files

    249
  • Customer Service & Support kit cover
    Customer Service & Support

    Organize customer service: an exchange and refund policy based on current regulations, a support tool at a known cost in riyals, ready replies for every situation, and response times you measure monthly.

    14 files

    199
  • Loyalty Programs & Customer Retention kit cover
    Loyalty Programs & Customer Retention

    Choose a loyalty program type and tool at a known cost in riyals, calculate its impact on your margin before launch, and measure the number of returning customers every month.

    17 files

    249
  • Collections & Bad Debt kit cover
    Collections & Bad Debt

    Sell on credit with a clear credit policy, track every invoice by age, chase payment with escalating letters, and know when to move to enforcement through Najiz or a collection agency.

    16 files

    249